Support
Need help with Spot Check? We aim to reply to all enquiries within 24 hours on working days.
Common questions
- The extension isn't loading on a playlist page. Refresh the page and confirm you are on a
https://open.spotify.com/playlist/... URL. The extension does not run on album, artist, or profile pages.
- I hit my free tier limit. Free accounts get 5 checks per day. Counters reset at 00:00 UTC. Upgrade for unlimited checks and bulk validation.
- Premium results aren't syncing. Sign out and back in at spotcheck.cc. If the issue persists, email us.
- How do I cancel? Sign in at spotcheck.cc and use the Billing portal, or email us.
- Data requests (GDPR). See our privacy policy for access, correction, export, and deletion rights.
Report a bug
If you've found a bug, please include:
- Your browser and version (Chrome / Edge / Brave)
- The extension version (from the toolbar popup)
- A description of what happened and what you expected
- The playlist URL if relevant
Spot Check is operated by Total Audio Promo Ltd, United Kingdom.
spotcheck.cc · Privacy · Terms