Support

Need help with Spot Check? We aim to reply to all enquiries within 24 hours on working days.

Common questions

• The extension isn't loading on a playlist page. Refresh the page and confirm you are on a https://open.spotify.com/playlist/... URL. The extension does not run on album, artist, or profile pages.
• I hit my free tier limit. Free accounts get 5 checks per day. Counters reset at 00:00 UTC. Upgrade for unlimited checks and bulk validation.
• Premium results aren't syncing. Sign out and back in at spotcheck.cc. If the issue persists, email us.
• How do I cancel? Sign in at spotcheck.cc and use the Billing portal, or email us.
• Data requests (GDPR). See our privacy policy for access, correction, export, and deletion rights.

Report a bug

If you've found a bug, please include:

• Your browser and version (Chrome / Edge / Brave)
• The extension version (from the toolbar popup)
• A description of what happened and what you expected
• The playlist URL if relevant

Spot Check is operated by Total Audio Promo Ltd, United Kingdom.
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